Patients Know Best (PKB)

Patients Know Best (PKB) is a leading social enterprise and technology platform designed to provide patients with a secure, centralized location for their medical records. Developed in the United Kingdom, the platform integrates directly with healthcare providers, including extensive partnerships with the National Health Service (NHS), to allow users to access test results, care plans, and messaging services from any device. The service is unique in that it is patient-controlled; individuals decide which clinicians or family members can view their health data, fostering a more collaborative approach to medical care.

Founded by Dr. Mohammad Al-Ubaydli, the company has grown from a British startup into an international healthcare technology provider. While its primary operations and development are based in the UK, the platform has expanded its reach to several global markets, including projects in Saudi Arabia and Nigeria. The organization operates on a model where health boards and hospitals pay for the service, keeping it free for patients indefinitely. As an independent entity, Patients Know Best remains focused on its mission to empower patients through data transparency and secure digital health management.