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Rakuten is a Japanese technology giant that has evolved from a simple online marketplace into a global ecosystem spanning e-commerce, fintech, digital content, and communications. Founded in 1997, it quickly became a pioneer in the 'Internet City' concept, allowing merchants to host their own virtual storefronts. The brand is deeply rooted in Japanese business culture, emphasizing 'Omotenashi'—a unique Japanese approach to hospitality and customer service.
Over the decades, Rakuten has expanded its footprint through strategic acquisitions and internal service development. It is widely recognized for its Rakuten Ecosystem, which incentivizes users through a unified loyalty point system. Today, the company is headquartered in Tokyo and operates significant subsidiaries worldwide, maintaining its status as one of the most influential digital service providers in Asia and beyond.
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