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Temu is an online marketplace launched in 2022 by PDD Holdings Inc., a Chinese multinational conglomerate. The platform offers a vast array of products, including apparel, electronics, home goods, and beauty products, often at significantly discounted prices. While Temu has gained popularity for its affordability, it has faced scrutiny over product quality and customer service. Some users have reported issues such as undelivered packages, incorrect orders, and unresponsive customer service, leading to a low customer satisfaction rating of 1.81 out of 5 stars on the Better Business Bureau (BBB) website. Despite these challenges, Temu continues to expand its presence in the e-commerce market, attracting a diverse customer base seeking budget-friendly options. (time.com)
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