Haidilao Hot Pot Restaurant Services

Haidilao is a world-renowned hot pot restaurant chain that originated in Jianyang, Sichuan, China. Founded in 1994 by Zhang Yong, Shu Ping, Shi Yonghong, and Li Haiyan, the brand has grown from a small roadside stall to a global culinary powerhouse known for its exceptional customer service and interactive dining experiences. While the restaurant experience is a service, the brand also produces a variety of retail food products including hot pot bases, dipping sauces, and instant meals.

The brand's manufacturing and supply chain operations are extensive, with production facilities primarily located in China to supply its vast domestic network. However, as the company expanded internationally, it established localized supply chains and distribution hubs to support its global footprint. Today, Haidilao is owned by Haidilao International Holding Ltd., which is headquartered in Singapore following a strategic corporate relocation. The company is publicly traded and continues to set benchmarks in the hospitality industry through its unique focus on employee empowerment and customer satisfaction.